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안지영 ( Ahn Ji-Young ) - 원자력병원
김형아 ( Kim Hyoung-Ah ) - 가톨릭대학교 의과대학 예방의학교실
정혜선 ( Jung Hye-Sun ) - 가톨릭대학교 의과대학 예방의학교실
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Abstract
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Purpose: The purpose of this research is to understand the relationship between emotional labor and job stress for clinical nurses.
Method: The information for this research has been gathered in method of questionnaire for 202 nurses working in a hospital from January 30 to February 10, 2006.
Results: The emotional labor for clinical nurses showed 2.43 on a scale of 4 and the job stress showed 49.84 out of 100. The correlation between the emotional labor and job stress showed that the emotional labor was higher, job stress was also higher. The result was that the factors that influenced the emotional labor were health status in a subjective point of view, working department, and the personality. The factors that influence job stress were self-efficacy, working department, and health status in a subjective point of view.
Conclusion: The result of the research showed that emotiona labor and job stress for clinical nurses were high and the strategy for reduction in those two areas is needed. Especially, diversified plans for job demand and occupational climate in an area of job stress that is correlated to emotional labor will be needed to minimize the emotional labor and job stress.
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KeyWords
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감정노동, 직무스트레스, 임상간호사
Emotional labor, Job stress, Clinical nurse
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원문 및 링크아웃 정보
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등재저널 정보
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